At Lucid AI, we want to ensure your satisfaction with our product. We want you to use Lucid AI to its fullest potential and feel confident in your purchase. Our refund policy is designed to be fair while protecting the integrity of our service.
Eligibility for Refund:
We offer two refund options to ensure your satisfaction:
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24-Hour Full Refund Guarantee – If you request a refund within 24 hours of receiving your license key, you are eligible for a full refund—no questions asked.
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20-Day Money-Back Guarantee – If you're not satisfied after fully exploring Lucid AI, you can request a refund within 20 days of purchase. However, a 10% processing fee will apply to cover administrative costs, license key issuance, and merchant processing fees.
How to Request a Refund:
To request a refund, please contact us at Support@Lucidxai.com within the specified timeframe.
In your refund request, please provide your order details, including the license key, and the reason for requesting a refund.
Refund Process:
Once your refund request is received and approved, we will initiate the refund process.
Refunds will be issued to the original payment method used for the purchase.
Please allow up to 20 business days for the refund to be processed and reflected in your account.
Exceptions:
Refunds will not be provided for purchases where the license key has been in use for longer than 24 hours.
We reserve the right to refuse refunds in cases of suspected abuse or fraudulent activity.
Contact Us:
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at Support@Lucidxai.com.
By purchasing Lucid AI, you agree to abide by the terms of this refund policy. If you do not agree with any part of this policy, please refrain from making a purchase.